Privacy Policy

1. Who we are

Hype Here ("we", "us", or "our") is a UK-based software platform that helps creators manage and share links safely and effectively.

Our registered office is in the United Kingdom.

If you have any questions about this policy or how we handle your data, you can contact us at:
privacy@hypehere.com

2. The data we collect

We collect information in order to provide, secure and improve our services. The types of data we may collect include:

Information you provide

• Account details – such as your name, email address, and password.
• Profile data – such as your username, links, bio, and other content you add to your page.
• Payment details – if you upgrade to a paid plan, payment information is collected and processed securely by our payment provider (we never store your full card details).
• Feedback and support messages – if you contact us for help or provide feedback.

Information we collect automatically

• Usage data – including IP address, browser type, device information, and how you interact with our website or dashboard.
• Analytics – we use privacy-friendly analytics tools to understand usage trends and improve performance.

Information from third parties

If you choose to sign in using Google or other platforms, we may receive your name, email and profile image from that service (with your permission).

3. How we use your data

We use your personal data to:

• Provide and maintain your Hype Here account and features.
• Communicate with you about your account, updates, and support requests.
• Process payments and manage subscriptions.
• Improve our services through analytics and feedback.
• Detect, prevent and address technical issues or abuse (such as spam or malicious links).
• Comply with our legal obligations.

We do not sell or rent your personal data to third parties.

4. Legal bases for processing

Under the UK GDPR, we process your personal data based on the following lawful grounds:

• Contractual necessity – to provide you with the Hype Here service.
• Consent – for optional features like marketing emails.
• Legitimate interests – for improving our product, ensuring security and preventing misuse.
• Legal obligation – when required to comply with law or regulatory requirements.

5. How we store and protect your data

Your data is stored securely using reputable cloud infrastructure providers (such as Appwrite and its connected hosting partners). We apply encryption in transit (HTTPS/TLS) and restrict access to authorised personnel only.

We retain personal data only as long as necessary to provide our services or comply with legal obligations. If you delete your account, your personal data and content will be permanently removed within a reasonable period (normally 30 days).

6. Sharing your data

We may share limited personal data with:

• Service providers who help us operate Hype Here (e.g. hosting, payment processing, email services).
• Analytics and monitoring tools (always in anonymised or aggregated form).
• Authorities or law enforcement if required by law or to protect against harmful activity.

All service providers are bound by strict data protection agreements.

7. International data transfers

Where we transfer data outside the UK or EEA (for example, to cloud providers or processors), we ensure that adequate safeguards are in place — such as the UK International Data Transfer Addendum or standard contractual clauses approved by the ICO.

8. Your rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to certain types of processing or withdraw consent.
• Request a copy of your data in a portable format.

To exercise any of these rights, email privacy@hypehere.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.

9. Cookies

We use cookies and similar technologies to improve user experience, security, and analytics. You can control cookies through your browser settings. Essential cookies are required for Hype Here to function and cannot be disabled.

10. Marketing and communications

We may occasionally send product updates or offers via email if you've opted in. You can unsubscribe at any time via the link in the email or by contacting us.

11. Third-party links

Hype Here pages and dashboards may contain links to external websites. We're not responsible for the privacy practices or content of those sites.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available at https://www.hypehere.com/privacy and the date at the top will indicate when it was last updated. If the changes are significant, we'll notify users by email or within the dashboard.

Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please email: